Huge increases in waiting times for Jigsaw require urgent action

Jigsaw Clondalkin Lucan

Dublin Mid West TD Mark Ward has said increases in waiting times for the Jigsaw youth mental health service are worrying. Teachta Ward has called on the Minister to urgently engage with the service to provide a solution. Waiting times for an appointment with Jigsaw are currently up to 18 weeks, with some areas seeing a 700%  increase in the length of waiting times.

Teachta Ward said: “Figures released to me by the HSE through a Parliamentary Question have shown there are significant wait times for first  appointments with Jigsaw, the mental health service which provides vital supports to young people. “Demand for the Jigsaw service in my area and across the State continues to grow. As a result, youths are waiting up to 19 weeks to get an appointment, with young people currently waiting 16 weeks.

“There are 2016 children waiting on a first appointment nationally. 272 of these children are from my own area. “There has been an 88% increase in the length of waiting times in Dublin South West.  In 2021 it was a 9-week waiting time for a first appointment but that has increased to 17 weeks. “Every expert in child and adolescent mental health will tell you that early intervention is absolutely vital in avoiding enduring and worsening problems in the future.  “Yet, these figures reveal that if a child or young person seeks out care they are in all likelihood going to be faced with extended waiting periods which are simply unacceptable and put them and their mental health at a very serious risk. 

“Jigsaw has experienced a 25% increase in the demand for their services and this cry for help from our young people cannot fall on deaf ears. “This increase in waiting time is most notable in Galway. In 2019 Galway had a 2 week waiting time for a first appointment, it currently stands at 16 weeks, which is a staggering 700 % increase in the length of time vulnerable children are left waiting on a vital service. “Uniformed mental health treatment is needed  so our young people can access the care they need, when they need it and where they need it. We need to move away from the postcode lottery for mental health treatment. “I have called on the Minister to urgently engage with the service to provide a solution.”

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Sarah Brooks

Sarah has worked in marketing and content creation for many years. In her role at Newsgroup, she is the online editor of with a particular interest in local news and events. Sarah also works closely with our editorial team on our printed editions in Tallaght, Lucan, Clondalkin and Rathcoole/Saggart. If you have a story and would like to make contact please email Sarah at



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